Privacy Policy for Service Scale
Effective Date: 4/10/26
Service Scale ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, [YOUR WEBSITE URL] (the "Website"), or communicate with us via SMS, email, or other channels. By accessing or using the Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Information You Provide to Us
Personal Information: When you contact us through the Website, schedule a consultation, submit a form, or engage with us via SMS or email, we may collect personal information such as your name, email address, phone number, business name, and any additional details you provide.
b. Information Automatically Collected
Usage Data: We may collect information about your interactions with the Website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit.
Cookies: We use cookies and similar tracking technologies to enhance your experience on our Website. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect to: provide, deliver, and improve our services; respond to your inquiries and requests; schedule and manage consultations and onboarding; send transactional messages, appointment reminders, and service updates via SMS and email; send promotional communications, if you have opted in; ensure the security and functionality of the Website; and comply with legal obligations.
3. SMS Messaging
By providing your phone number and opting in, you consent to receive SMS messages from Service Scale. These messages may include appointment reminders, service updates, and other transactional communications. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us using the information below.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who assist us in operating the Website, delivering services, managing communications, or processing payments.
Legal Compliance: Authorities, when required by law, or to protect our rights or respond to lawful requests.
5. Your Rights and Choices
a. California Residents
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA): Right to Know — request details about the personal information we collect and how we use it; Right to Delete — request that we delete your personal information, subject to certain exceptions; Right to Opt-Out — opt-out of the sale of your personal information (though we do not sell your data). To exercise these rights, please contact us at [YOUR EMAIL].
b. Managing Cookies
You can adjust your cookie settings through your browser to block or delete cookies.
c. Opting Out of Communications
You may opt out of promotional emails by clicking the unsubscribe link in any email. You may opt out of SMS messages by replying STOP at any time.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online platform can guarantee complete security.
7. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Service Scale
4201 Hallmark Way, Modesto CA
209-480-9274
By using our Website, you acknowledge that you have read and understood this Privacy Policy.